Christmas Period Sales: Please be aware due to the busy period and high volume of orders, shipment and returns may be delayed. You will receive email updates each step of the way.
If you are located within Australia, NZ, Asia or Europe, we recommend using our Australian site.
DELIVERY & SHIPPING COSTS.
| Destination | Cost | Delivery Time |
|---|---|---|
| Australia & New Zealand |
Orders up to $80AUD: $10 |
Express Post: Arrives in 1-2 business days (Metro Areas Only) |
| Israel |
Orders up to $150AUD: $40 |
Express Post: Arrives in 2-4 business days (Metro Areas Only) |
| Rest of the World |
Orders up to $150AUD: $20 |
Express Post: Arrives in 2-4 business days (Metro Areas Only) |
| PO Box |
See above costs for your destination. Express Post is unavailable for delivery to PO Boxes. |
Standard Post: Arrives in 5-7 business days (Metro Areas Only) |
Orders received before 2pm will be shipped on the same day.
Please allow up to 1 week to dispatch during sale periods, especially during our Boxing Day & EOFYS sale period and when there are multiple public holidays.
Please be aware we are unable to deliver express to PO Boxes. If you choose a PO Box for your shipping address, it will be delivered via Standard Post.
INTERNATIONAL CUSTOMS & DUTY CHARGES.
Please be aware of any fees your local customs office may charge before placing your order. As the payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Afends cannot be held responsible for any charges.
If you choose not to pay duties on import and your parcel is returned to us, you will not be issued with a refund when the parcel is received – You will be issued with a credit note for the value of the products purchased only, less any shipping paid.
TRACKING.
Once your order has been picked up from our warehouse, you'll receive an email from the courier company with a tracking number & delivery estimate.
All orders are shipped with an Authority to Leave – These give the courier the right to leave your order somewhere safe on the premises if you are not home at time of delivery.
